TERMS OF SERVICE
Welcome to Doggy Helpers! These Terms of Service ("Terms") govern your use of our website, services, and any transactions conducted through our e-commerce platform. By accessing or using Doggy Helpers (the "Site"), you agree to comply with these Terms and Conditions. Please read them carefully before using our Site or making a purchase.
1. Acceptance of Terms
By accessing or using the Site, including browsing, purchasing, or using any features or services provided by Doggy Helpers, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.
2. Modification of Terms
Doggy Helpers reserves the right to modify, update, or revise these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes have been posted constitutes your acceptance of those changes.
3. Account Registration
To make purchases or access certain services, you may be required to create an account. When registering an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you believe that your account has been compromised, please contact us immediately at [support@doggyhelpers.com].
4. Use of the Site
You agree to use the Site for lawful purposes only and in accordance with these Terms. You will not use the Site to:
- Engage in any fraudulent or illegal activity.
- Impersonate any person or entity.
- Upload harmful content, including viruses or malware.
- Interfere with or disrupt the Site or any networks connected to the Site.
5. Product Availability and Pricing
Product descriptions, prices, and availability are subject to change without notice. We strive to provide accurate information, but errors may occur. In the event of an error in pricing or product information, Doggy Helpers reserves the right to correct the error and notify you of any changes before processing your order.
6. Ordering and Payment
By placing an order on the Site, you are offering to purchase products or services subject to these Terms. Orders are subject to acceptance by Doggy Helpers. We may refuse or cancel an order at our discretion for reasons such as the product being unavailable, payment issues, or suspected fraud.
We accept various payment methods, including but not limited to credit/debit cards, PayPal, and other third-party payment processors. You agree to provide accurate payment information when completing your order. By submitting an order, you authorize us to charge the indicated payment method.
7. Shipping and Delivery
We aim to process and ship orders in a timely manner. Delivery times and shipping fees vary depending on your location and selected shipping method. Doggy Helpers is not responsible for delays caused by the carrier or circumstances outside of our control, such as weather, customs, or strikes.
Please ensure that the shipping address provided is accurate. We are not liable for lost or undelivered items due to incorrect addresses.
8. Returns and Refunds
We offer a return policy that allows you to return eligible items within 30 days of receipt for a full refund or exchange. Products must be returned in new, unused condition with original packaging. Certain items, such as perishable goods or personalized products, may not be eligible for returns or refunds.
To initiate a return, please contact us. You will be responsible for return shipping costs unless the return is due to a product defect or error on our part.
9. Intellectual Property
All content on the Site, including text, images, logos, trademarks, graphics, and software, is the property of Doggy Helpers or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, modify, distribute, or display any part of the Site without our prior written consent.
10. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how your information is handled.
11. Disclaimer of Warranties
The products and services offered on the Site are provided "as is" and "as available" without any warranties, express or implied. Doggy Helpers does not warrant that the Site will be error-free or uninterrupted, or that defects will be corrected.
We do not make any representations or warranties regarding the accuracy, completeness, or reliability of product descriptions, images, or other content on the Site.
12. Limitation of Liability
To the fullest extent permitted by law, Doggy Helpers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site, the products, or these Terms. Our total liability for any claim related to these Terms or the Site shall be limited to the amount paid by you for the product(s) in question.
13. Indemnification
You agree to indemnify, defend, and hold harmless Doggy Helpers, its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
14. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the state of [your state] without regard to its conflict of law principles. Any legal action arising out of or related to these Terms shall be filed in the courts located in [your city or county], and you consent to the jurisdiction of those courts.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, along with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and Doggy Helpers concerning the use of the Site and your purchase of products.